Operational since 2007, the forYOU Team is sponsored by the University of Missouri Health System under the direction of MU Health Care’s Office of Clinical Effectiveness to support distressed employees. The forYOU Team provides a form of “emotional first aid” designed to provide crisis support and stress management interventions for particularly stressful situations such as traumatic clinical events, failure of rescue efforts following prolonged intervention, an adverse patient outcome, the death of a child and other events that are unusually emotionally challenging and stressful in our health care environment.
Team members are embedded within high-risk clinical areas and groups, such as operating rooms, intensive care units, pediatrics, emergency departments and rapid response teams.
During its first three years, the forYOU Team helped support more than 600 MU Health Care faculty, staff and volunteers in one-on-one encounters, group briefings, or leadership mentoring sessions. Team members use an evidence-based, three-tiered model to facilitate the second victim’s transition through the six stages of emotional recovery. The forYOU team has provided dozens of national and international learning opportunities, sharing its process for caring for distressed caregivers.
The forYOU Team includes health care clinicians who are trained to assist staff members in these situations. Team members include physicians, nurses, respiratory therapists and managers. The ultimate goal of the forYOU Team is to help employees return to pre-event baseline performance following a traumatic event.
Awards and Recognitions
- Cheers Award from the Institute for Safe Medication Practices (2012)
- Anthem Blue Shield Central Region Hospital Quality Successful Practice Award (2009)
- HOPE Award from the Medically Induced Trauma Support Services (MITSS) (2009)
Caring for the Caregiver
Resources and Publications
Stress Scenarios and Recovery Stages