Office of Clinical Effectiveness
The Office of Clinical Effectiveness (OCE) exists to assist University of Missouri Health Care (UMHC) in enhancing our collective ability to continuously improve the quality and value of the care we provide and the overall health of the population we serve.
UMHC is committed to provide the "right care in the right place at the right time at the right price." To do this, we need information, evidence-based clinical decisions, continuous evaluation of our effectiveness and strong physician leadership.
Principle of Operation:
As the champion for clinical quality and safety within University of Missouri Health Care, we are committed to exceptional healthcare delivery.
- UMHC will be recognized as a premier healthcare organization demonstrating measureable excellence in clinical quality and patient safety.
- All employees of UMHC will engage in and promote quality and safety improvement activities that inspire, equip, and empower them to achieve higher performance standards as guided by the UMHC strategic plan.
- OCE will promote collaboration and engagement to advance a culture in which all employees' contributions are valued.
- Exceptional patient-centered care will be the focus of all improvement.
- We will engage in ongoing reassessment of current care delivery processes and support proven best practice models for delivering safe, efficient, and effective care.
- We will be recognized as national leaders in research and education about the improvement of care.
OCE Focus/Core Business Areas:
- Improving Care - Every initiative undertaken by our office must pass the litmus test, "If successful, will this improve the care we provide to our patients?" We will constantly seek effective ways to facilitate improvements with staff at all levels.
- Building Capacity/Teaching - Our teaching includes both formal presentations and informal mentoring and coaching; it must impact students, hospital staff, physicians, and institutional leaders. We are teaching not only about quality and safety, but we are teaching teamwork and how to accomplish work within systems. In order to teach these things effectively, we must continue to learn and to enhance our skills in these areas.
- Leading - We are one of the voices that constantly reminds our organization that our work must lead to care that is safe, timely, effective, equitable, efficient, and patient-centered. We must nourish our relationships with our leaders, peers and subordinates, to help them succeed in improving care. We do this by engaging our colleagues and leaders to clarify values and expectations and by affirmative inquiry.
- Building Bridges - We cannot succeed within silos. One of our measures of success will be the degree to which our organization is experiencing cooperation between departments, between professions, between organizations within MU Health Care, and between patients and providers. We will seek and capitalize upon opportunities to build bridges between groups within our health care system, knowing that cultural transformation cannot occur without these bridges.