When you first arrive at the Missouri Orthopaedic Institute, please stop at Registration Services, located on the main floor. A staff member will help you complete necessary forms and discuss your stay. Lab tests and X-ray procedures ordered by your doctor may be done before you are taken to your room. Patient account representatives can answer questions about your bill at the time you are admitted, throughout your hospital stay and after your return home. To contact a patient account representative, please call (573) 884-3300 or toll-free 1 (800) 877-2372.
You may bring essential personal care items such as toiletries, stationery, stamps and reading material. For safety reasons, please do not bring electrical equipment. Patient rooms are equipped with TVs.
We suggest you do not bring valuables to the Missouri Orthopaedic Institute. If necessary, the security staff or your nurse can help you deposit valuables in the facility's safe. These items must fit into a 6" x 9" envelope. You will be given a receipt, and your valuables will be returned when you go home. The Missouri Orthopaedic Institute cannot be responsible for money, jewelry, clothing or other items kept at your bedside. Items such as eyeglasses, contact lenses, dentures and hearing aids also are your responsibility. Please put them away in cases or cups when not in use.
To ensure you receive the correct medicines during your stay, please give your nurse a list of any personal medicines you take along with a schedule of the amounts and times you take them. If you happen to bring your medicines with you to the Missouri Orthopaedic Institute, we ask that you send them home with family members so you will have them when you return home.
At University of Missouri Health Care, we understand that an unexpected situation may call for more resources than are readily available. Medical emergencies frequently create such a situation. The University of Missouri Health Care
Medical Assistance Unit can help you investigate possibilities for financial resources and expedite the process to apply forthe help you need. Call the medical assistance coordinator at 884-4105. The coordinator can also be paged during business hours through the hospital operator by dialing "0." We want to ensure your billing is an accurate and smooth process. In an effort to offset any misunderstandings, we need accurate insurance and demographic information. Please stop by Registration Services in the main lobby or call 884-3300 for more information.