Handling Problems with Pop-up Blockers
How do I stop a pop-up blocker from blocking a secure message?
To disable the pop-up blocker in Internet Explorer:
- Enter your password in the Registered Envelope and click Open.
- After decryption, the following pop-up blocker message appears in the browser: "Pop-up blocked. To see this pop-up or additional options, click here..."
- Click the pop-up blocker message.
- Click the option to temporarily allow pop-ups.
- Re-enter your password in the envelope, and click Open.
- A new browser window displays the content of the secure message.
To disable the pop-up blocker in Firefox:
- Enter your password into the Registered Envelope, and click Open.
- After decryption, the following pop-up blocker message appears in the browser: "Firefox prevented this site from opening a pop-up window. Click here for options..."
- Click the pop-up blocker message.
- Select the "Allow pop-ups for" option to allow pop-ups for the Secure Envelope.
- Re-enter your password in the envelope and click Open.
- A new browser window displays the content of the secure message.
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