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Telehealth Love and Care

Telehealth Love and Care (TLC) is a free video service allowing parents and guardians to use a computer to see their babies in the Neonatal Intensive Care Unit (NICU) at Women's and Children's Hospital when they cannot be at the hospital.

To get started:

  1. Complete the online account form.
  2. Once the form is received, we will create your account and email you instructions.
  3. To start a call with your baby:
    • Open the email instructions
    • Call the NICU parent hotline at 800-795-5070 and ask for a video call with your baby
    • The NICU staff will assist you in making the call
    • The NICU staff will place the camera on your baby's incubator for 30 minutes
    • Enjoy taking to and watching your baby

What you will need:

  • A computer
  • A webcam
  • High-speed internet 
  • An email address

You will be provided with an account. If you do not have the equipment, you can still participate by going to your local library.

This project is funded through the Children's Miracle Network radiothon, the Missouri Telehealth Network, and MOREnet. As such, it is free of charge for the parents or guardians of babies in the NICU at Children's Hospital. The goal of the project is not to give clinical care through video, but to let the moms and dads of NICU patients have the chance to see, hear and talk to their babies while the babies are in the hospital.

Telehealth Love and Care


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Giving to Children's Hospital

MU Children's Hospital strives to provide the highest quality care for children throughout Missouri - regardless of their family's ability to pay. Thousands of people like you have helped Children's Hospital in this mission through gifts of talent, time and financial support. Learn more about our giving opportunities. Donate today!

Contact Us

If you have specific questions about how to best plan your gift to MU Children's Hospital, please contact:

Kristen Fritschie
Coordinator, Children’s Miracle Network and Special Events

Lindsey Turner
Coordinator, Children’s Miracle Network and Special Events