University of Missouri Health Care strives to apply fair and equitable billing and collection practices to all who seek our services. While we work to maintain good financial practices, we also measure our success in community goodwill and patient satisfaction.
Our staff is here to help you. We can assist you with what to expect before you arrive for a visit, provide information about insurance and billing and our financial assistance policy.
If you need additional assistance, representatives in Customer Service and Financial Counseling are here to help you.
If you have questions about your bill, to set up a payment plan or to request a financial assistance application, contact a Customer Service Representative.
Customer Service Representatives are available from 8 a.m. to 4:30 p.m. Monday through Friday.
Local: (573) 884-3300, Option 1
Toll-free: (800) 877-2372
Customer Service Representatives also are available to meet with patients. They are located on the first floor of University Hospital, in the hallway between University Hospital's lobby and Ellis Fischel Cancer Center.
If you have questions about financial assistance, how to apply for Medicaid, or would like a price estimate for upcoming procedure, contact a Financial Counselor.
Financial Counselors are available from 8 a.m. to 4:30 p.m. Monday through Friday at the following locations:
University Hospital and Ellis Fischel Cancer Center
Local: (573) 884-9900
Toll-free: (866) 608-8025
Fax: (573) 884-2294
Women’s and Children’s Hospital
Fax: (573) 875-8112
Missouri Orthopaedic Institute
Fax: (573) 884-5531