Skip to Content

View Additional Section Content

Patient Financial Services

University of Missouri Health Care strives to apply fair and equitable billing and collection practices to all who seek our services. While we work to maintain good financial practices, we also measure our success in community goodwill and patient satisfaction.

Our staff is here to help you. We can assist you with what to expect before you arrive for a visit, provide information about insurance and billing and our financial assistance policy.

If you need additional assistance, representatives in Customer Service and Financial Counseling are here to help you.

If you have questions about your bill, to set up a payment plan or to request a financial assistance application, contact a Customer Service Representative.

Customer Service Representatives are available from 8 a.m. to 4:30 p.m. Monday through Friday.
Local: (573) 884-3300, Option 1
Toll-free: (800) 877-2372
Email: patientf@health.missouri.edu

Customer Service Representatives also are available to meet with patients. They are located on the first floor of University Hospital, in the hallway between University Hospital's lobby and Ellis Fischel Cancer Center.

If you have questions about financial assistance, how to apply for Medicaid, or would like a price estimate for upcoming procedure, contact a Financial Counselor.

Financial Counselors are available from 8 a.m. to 4:30 p.m. Monday through Friday at the following locations:

University Hospital and Ellis Fischel Cancer Center
Local: (573) 884-9900
Toll-free: (866) 608-8025
Fax: (573) 884-2294

Women’s and Children’s Hospital
(573) 875-9269
Fax: (573) 875-8112

Missouri Orthopaedic Institute
(573) 884-8475
Fax: (573) 884-5531

MU Healthe

Communicate with your medical team, request medication refills, request to schedule or cancel an appointment through MUHealthe.

Don't Have an Account?

Create a new account on MU Healthe to get connected to your medical information and our providers.

Trouble Logging In?

Our support team is available 24 hours a day, seven days a week at 877-621-8014.

Pay My Bill Online

Pay my University Physicians bill online

Pay my MU Health Care bill online
This includes University Hospital, Women's and Children's Hospital, Ellis Fischel Cancer Center, Missouri Psychiatric Center and Missouri Orthopaedic Institute.

Questions about your bill?

Learn more about our bill pay systems and other questions.