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Payment Plans and Discounts

We offer our patients the option of setting up payment plans to pay outstanding balances. Because University of Missouri Health Care and University Physicians charges are billed separately, we are not able to combine payment plans for patients. You will be required to make separate arrangements for both accounts.

University of Missouri Health Care contracts with vendors to manage our payment plans. Once you have made arrangements to pay on your account, you will begin receiving billing statements from those vendors.

If you have questions about our payment plan requirements or how to use this option, please contact Customer Service at (573) 884-3300, option 4 or (800) 877-2372 toll-free.

 

Prompt Payment Discount

University of Missouri Health Care and University Physicians offer our patients with no insurance coverage a prompt payment discount.

If you do not have health insurance coverage, we will automatically discount your hospital billing statement with the full discount offered. For your physician billing statement, you will receive an automatic discount to your bill. However, if you pay your bill in full within 30 days of your first statement, you may receive additional discounts on your bill. Please call us at (573) 884-3300, option 4, or toll free at (800) 877-2372 to discuss this additional discount.

No additional discount is offered to our patients with insurance, because the majority of our patients have an insurance company with which we are contracted and those contracts require us to apply negotiated discounts to the charges.

Charges which are elective or considered part of a package procedure are not eligible for discounts. These charges are already discounted at what is considered a package price for both the facility and physician charges.

Financial Counseling Services

Financial counselors are available to let you know how much you may be responsible to pay for your care. If you do not have health insurance and will be unable to pay for your care, then we will help you explore options and assist you in completing the applications to get the assistance you need.

University Hospital and Ellis Fischel Cancer Center
8 a.m. to 4:30 p.m.
Monday through Friday
Local: (573) 884-9900
Toll-free: (866) 608-8025
Fax: (573) 884-2294

Women’s and Children’s Hospital
8 a.m. to 4:30 p.m.
Monday through Friday
(573) 875-9269

Missouri Orthopaedic Institute
8 a.m. to 4:30 p.m.
Monday through Friday
(573) 884-8475

Customer Service Department
For Customer Service, call:
Local: (573) 884-3300, Option 1
Toll-free: (800) 877-2372

Email: patientf@health.missouri.edu