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Quality of Care
The Basics of Health Care Quality
Enhancing Safety and Quality
Measuring Our Performance
Patient- and Family-centered Care
Investing in Quality Improvement
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What Patients Can Do
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Quality of Care

University of Missouri Health Care is focused on creating a health care environment known for excellent, safe, effective patient- and family-centered care. When choosing a hospital, patients should consider many factors. Among the most important factors are quality of care and patient safety. For those reasons, University of Missouri Health Care follows rigorous quality, patient safety and service practices throughout all our hospitals and clinics.

Why have we created this quality website?
To help our patients make informed decisions, we have created this website with information about the quality of care we provide. This site discusses what we are doing to improve our care, how the quality of our care compares to other hospitals in Missouri and the United States, and what patients and their families can do to help ensure top-notch health care. To learn more, please watch this video of Les Hall, MD, our chief medical officer, and Kristin Hahn-Cover, MD, the medical director of our Office of Clinical Effectiveness. They explain why we created this site and how patients can use the information.

As a leader in quality improvement, University of Missouri Health Care is always working on new ways to provide the safest, most effective care to our patients. For example, in cooperation with the Tiger Institute for Health Care Innovation at MU, we are developing better ways to prevent medication errors through our computerized provider order entry system -- an electronic system that allows doctors to write orders for medications and other treatments. We have received national recognition for our efforts, such as our ForYOU Team, a peer-support program for health professionals.

We encourage our patients and families to review our quality data, ask questions, make suggestions and give us your input.

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