Questions, comments or concerns? MU Health Care values your feedback, positive or negative. We offer a few ways for you to send us a comment about a recent experience or offer suggestions for services we provide.
Help us improve by supplying us feedback:
Online: QUEST
Your feedback is important to us. When you submit a comment, it is promptly shared with the appropriate team so it can be reviewed and addressed.
Through our Quality, Event and Safety Tracker (QUEST) system, patients and families can share compliments, concerns or suggestions about their experience. Our goal is to respond quickly and use your feedback to improve the care we provide.
All reports must be made in good faith. Please submit a report only if you sincerely believe the information provided is accurate.
Click below to submit a comment online through QUEST.
Phone or in Person: Office of Patient Experience
To speak with someone about a recent experience, or if you would like help accessing the PSN, please contact the Office of Patient Experience at 573-884-0000. The team is available from 8 a.m. to 4:30 p.m. Monday through Friday. The office is located on the first floor of University Hospital in main lobby, TC1002, just past the gift shop.
Patient and Family Advisory Councils
Our patient and family advisory councils (PFACs) bring together patients, families and health care professionals to collaborate on improving care and enhancing the patient experience. Your insights and feedback can make a real difference.