Looking for a faster, easier way to see a health care provider? With On-Demand Telehealth, you can see one from your smartphone, tablet or computer. It's free to enroll, easy to use, private and secure.

On-Demand Telehealth is great for when your doctor’s office is closed or you’re too busy to see someone in person. Patients only need access to a computer, tablet or smartphone with camera and audio.


Our specialists are available from 8 a.m. to 7:30 p.m., following the same hours as South Providence Urgent Care, to give you convenient access to care when you need it most.


Our On-Demand Telehealth services are in-network with multiple insurance providers, including United Healthcare, Aetna, Anthem, Cigna and Healthy Blue. Each visit is treated like a standard appointment with applicable copays. Those insured by Custom Network plans pay $15 for Telehealth visits.

For patients not covered by insurance, self-pay visits are $64 each.

What is the benefit of On-Demand Telehealth?

Patients enjoy the hassle-free experience of online visits, including:

  • Affordable, easy and convenient
  • MU Health Care urgent care providers, which makes managing your electronic health record and any follow-up care seamless
  • No appointment, no waiting
  • Consults and diagnoses, prescriptions as appropriate

What can providers evaluate with On-Demand Telehealth?

  • Cold and cough
  • Flu
  • Sore throat
  • Fever
  • Sinus infection
  • Pink eye
  • Rashes
  • Seasonal allergies
  • Headaches

Some conditions may require an in-person visit to one of our locations for evaluation and testing to make a proper diagnosis.

Who are the providers?

Clinical services are provided by MU Health Care urgent care providers.

How does On-Demand Telehealth work?

Visit with a provider by downloading and launching the video visits app on your desktop or mobile device and following the prompts to start your appointment.

How is my privacy protected?

On-demand care uses a secure and encrypted system that meets strict HIPAA regulations to safeguard your information.

If you are an MU Health Care patient, a note about your visit will be sent to your MU Health Care provider. If you are not an MU Health Care patient, we will retain your contact information in order to inform you about services that might be of interest.

Continue With On-Demand Telehealth