I grew up in a little town in rural Southeast Missouri where everyone knows everyone! I’ve been married to my husband, Richard, for 43 years, and we have two daughters and four grandchildren. Living in a small town, warm welcomes were just expected! Even strangers wave at one another and offer a friendly “good morning” when walking by.
I became a registered nurse more than 40 years ago and have had the pleasure of working at MU Health Care for the past 18 years in various roles. My mission has always been to ensure our patients have the best possible experience while in our care.
About My Role
As the patient engagement coordinator, I provide education and training to faculty and staff focused on building relationships with patients and families.
Favorite Part of My Job
The relationship I have with staff and faculty and being a part of their team.
Culture of YES
Our Culture of YES values and the behaviors we strive to live offer a roadmap to improve the patient experience with every interaction. Patients want to feel cared about while being cared for. Every patient has a story, and when we interact with our patients and their families, regardless of our role, we become a part of their story. At the end of the day, our ultimate goal is to have a positive impact on that story while they are in our care!
“My mission has always been to ensure our patients have the best possible experience while in our care.” – Karen Harris, RN