Children's Hospital Case Management

A hospital admission can add stress to anyone’s life in a variety of areas. The case management team at Children’s Hospital are an essential part of the health care team.

Case management team

The Department of Care Coordination provides family-centered services to children and families in order to help with the social, financial, psychological, and spiritual needs associated with illness and hospitalizations. These services are free of charge and include the following:

Crisis intervention and therapeutic support

  • Adjustment to Illness
  • Crisis Management
  • Family Concerns
  • Supportive Counseling
  • Lifestyle Adjustment
  • Anxiety/Grief/Bereavement
  • Medical Fears

Discharge planning

  • Coordination with Medical Professionals
  • Community Agency Referrals
  • School/Work Excuse Letters
  • Coordinate Home Health Arrangements
  • Discharge Medical Equipment Referrals

Care planning

  • Individualized Education Plans
  • Section 504
  • Advanced Directives
  • Power of Attorney
  • Legal Issues

Community referrals

  • Financial Assistance
  • WIC/TANF/Medicaid
  • Social Security and Disability
  • Mental Health
  • Parent Support and Resources
  • Temporary Lodging/Transportation


Weekday case managers are on site from 8 a.m. to 5 p.m. Monday through Friday. 

Weekend social work is available from 8 a.m. to 6 p.m. Saturday and 10:30 a.m. to 6:30 p.m. Sunday. If there is an urgent need, a social worker is available at University Hospital until 11 p.m.

Contact a case manager

  • Request your nurse or unit secretary to contact your case manager or
  • Call the hospital front desk at 573-875-9000 and request social work to be paged

Case managers

  • Emily Harper, MSW
    General Child Health
  • Allison Kemble, LMSW
    Hematology & Oncology
    Pediatric Cancer Center
    Pediatric ICU Child Health
  • Mary Killday, MSW
    Well Baby
    Missouri OB/GYN Associates Clinic
  • Whitney Krueger, LMSW
    Fetal Demise
    Newborn Intensive Care Unit
  • Harly Moore, LMSW
    Family Medicine
    Adult Med Surg
    Emergency Department
  • Kecia Nelson, MSW, LCSW
    Cystic Fibrosis
    Peds Surgery/Trauma
    Eating Disorders
    Peds Plastic Surgery
  • Dasi Schlup, MSW, LCSW
    Newborn Intensive Care Unit
    High Risk Obstetrics

Weekend Social Workers

  • Patricia Ngassi, MSW
  • Melissa Stone, LMSW