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Last Updated: 1400 June 19


Continued Active Response Environment to COVID-19 (C.A.R.E.) enables us to be agile in our operations based on changes in COVID-19 prevalence in our community.

Learn more about what this means and our approach moving forward.

COVID-19 Dashboard

See the COVID-19 dashboard on Power BI for the latest data.

Note: You must login with pawprint@umsystem.edu. If you receive a permission required notice, hit “close” to continue to the dashboard.


Incident Command

Incident command was activated March 9. Learn more.

Share Your Feedback

If you have questions or suggestions on how we can improve care, please let us know using this link. If you have a specific Human Resources-related question, please submit your question through Ask HR.


Quick Links

Visitation (June 19)


Guidelines for COVID-19 Exposure Risk

MU Health Care Staff Health and Work Injury, in conjunction with Infection Control, have developed guidelines for exposure risk related to COVID-19. These guidelines are established to assess your risk before exposure to COVID-19 and following an exposure in the workplace. See the staff exposure plan (Update June 16) for more information and access the forms below.


Staff Guidance, HR Questions

Many common questions are answered in our Employee FAQs (May 14). This document is being updated as new information is available. Additionally, FAQs about COVID-19 payroll reduction measures (May 7) are now available. A COVID Leave Guide (April 17) for leaders and timekeepers is also available and outlines paid administrative leave instructions.

Tiger Food Pantry (April 13)

MU Health Care staff who are in extra need of food can now order food and household products for themselves and their families through the Tiger Food Pantry. This new collaboration was brought together by MU Health Care’s African Heritage Employee Resource Group.
Tiger Food Pantry’s curbside pickup and delivery services are available from 4:30 to 6 p.m. on Wednesdays and 11 a.m. to 2 p.m. on Sundays.
To request pickup or delivery services, or to make a donation to support Tiger Food Pantry, please read this document.

COVID-19 Premium Pay (April 10)

We are implementing a COVID-19 premium pay program for specific departments and roles, with the greatest risk for Coronavirus exposure (determined exclusively by MUHC leadership). This program is effective beginning April 19 and is in effect until further notice. Premium Pay Program | Areas of Eligibility

Labor Pool Information (April 10)

Bethany Naughton is the Incident Command Labor Pool Leader. If leaders have a staffing need in their area, they should fill out the Labor Request Form (Excel download) and email it to Christi Harper Walsh charperwalsh@health.missouri.edu. Please send two days in advance of need, when possible. Labor pool contact information: 573-882-2939, Umhsstaffinglabor1@health.missouri.edu.

The Labor Pool is set up to handle COVID-19 related staff needs primarily due to (1) New tasks needed due to COVID-19 (i.e. extra housekeeping for infection control, door screeners taking temps, new child care services to enable our staff to come to work, etc.) and (2) Teams being short-staffed because regular team members are ill or quarantined. The staffing office (under Marla Smith) provides back-up to the Labor pool on evenings and weekends.

Any leader who has not received an invitation to provide staffing availability updates should contact the Labor Pool at umhsstaffinglabor1@health.missouri.edu to provide their name, team(s) for which they will provide staffing updates, and their email address. They can also request access for a delegate who will provide updates on their behalf.

Labor pool information (PDF)
Staffing Guidance for Leaders (PDF)

Child Care (June 16)

Childcare Availability List: Staff, faculty and students from MU Health Care and Mizzou have offered to provide child care for health care employees. If you can provide any child care, please enter your details here. If you are looking for child care, search this database and contact the person directly.

MU Health Care Temporary Day Care: This ended May 29, when the temporary license from the Department of Health & Human Services ended.

Vacation and Personal Leave: Employees can use vacation and personal leave for pay, per normal HR policies. Leader discretion will be applied to this, as appropriate.

Well-Being Resources (June 5)

With the ongoing and ever-changing COVID-19 situation, MU Health Care takes pride in our employees and their tireless efforts to support our mission to save and improve lives. In order to provide continued support, we are providing information and opportunities to continue to support your well-being. Check out our Well-Being Resources and watch our video on well-being.

Employee Entrances, Screening (Updated June 19)

We are screening everyone, including staff, for illness at all clinical locations including PCCLC School of Medicine entrance. (See staff screening guidelines.) Staff entrances for those locations are the following: UH patient and visitor garage first floor (24/7); MUPC – TAPS/ground floor (24/7); MOI – second floor skywalk from Parking Structure 7 (24/7); School of Medicine west entrance to PCCLC (0600-1600 M-F); WCH - Health Pavilion east side entrance (24/7); and Clinic building entrances (operating hours). Staff in non-clinical areas where we do not screen should self-monitor and report symptoms.

Temporary housing (March 25)

We are offering temporary housing to employees who work in COVID-19 clinical areas and are concerned with exposing family members, employees who need to be quarantined, or employees who have been diagnosed with COVID-19 and have mild symptoms and need to isolate from others.

To request temporary housing, fill out the Housing Form and send it to muhcemployeehousi1@health.missouri.edu.

Travel Guidelines

University of Missouri announced all university-related non-essential international and domestic travel is suspended until further notice, including previously approved travel. This includes travel connected to university activities or programs for all faculty, staff and students, whether that travel is funded by the university, an external grant, or any other sources. This travel suspension applies to MU Health Care employees as well.

At this time, we are not restricting personal travel. HR encourages employees to consider wide-spread airline cancellations, border closings and other issues as they consider their travel plans. If an employee knowingly travels to a destination considered to have wide-spread community transmission, and is required to quarantine upon return home, they may negate their eligibility for any administrative leave while quarantined/isolated.


If an employee is required to isolate or quarantine by a physician or public health officials, those absences should not count as an occurrence or violation of our attendance policy. Required quarantines will not impact or exclude employees from participating in any special staffing programs such as the nurse weekender program, mental health tech weekend program, etc. Administrative leave is available to support employees with pay during these isolations/quarantines, up to 15 days.

Remote Working - IT Form, Security, Teams (March 26)

Equipment form: If you are taking IT equipment to work remotely, Tiger Institute needs to know where it's going. Fill out this form and email it to umhstiassetrequest@health.missouri.edu.

Security: Please follow these tips to work cyber securely: An Info Second Of Your Time. If you use Zoom, please follow these security tips.

Microsoft Teams: As we conduct more virtual visits during our response to the COVID-19 pandemic, our clinical areas will be relying heavily on Zoom. To offload demand, UM System asks that administrative employees who are working remotely switch to Microsoft Teams to avoid stressing the technical capacities of Zoom. Teams is an alternative platform similar to Zoom that enables users to host audio, video and web conferences.

Read these instructions for downloading and using Teams. The tool is best used to facilitate video conferencing, but Teams offers a number of other ways to support collaboration in the virtual workplace. Note: Protected Health Information (PHI) should not be included in Teams communications. Zoom for Healthcare is the preferred platform for anyone in a clinical area.

Engagement, GROW, Rounding, Modules, Annual Health Screenings (March 26)

To allow us to focus on our most pressing needs, we are making changes to several administrative processes. Read more.

More Questions?

Our HR teams are here to assist you. Call 573-882-8187 or email AskHR@health.missouri.edu.



Incident Command

At MU Health Care and the MU School of Medicine, our mission is to save and improve lives. Regardless of the situation, we live out this mission each and every day.

In response to COVID-19, we activated our electronic incident command system (eICS) on March 9.

Leaders directly involved in managing our preparedness efforts and who have participated in required training are using this system. Incident command holds huddles three times a week.

In an effort to communicate updates and decisions made by incident command, we use email (See past editions), and we occasionally distribute leadership messages.

Read the latest: Dr. Barnes with C.A.R.E. operations update (May 26) or read past messages.