At University of Missouri Health Care, our goal is doing the right thing, every time.

Each day, we embrace our five core values of exemplary health care, respect, responsibility, discovery and excellence to fulfill our mission of providing excellent patient and family-centered care, education and research to improve the health, well-being and productivity of the people of Missouri and beyond.

Our commitment to excellence means being satisfied with no less than the highest goals and working together to achieve high standards across our organization. We are committed to fulfilling all professional and legal obligations by agreeing to abide by the rules, regulations and laws that govern us.

Organizational integrity is at the core of being a great health system, and our Integrity and Compliance Program, including our Code of Conduct, provides the infrastructure to reach our goals and ensures we are doing things right – and doing the right things.

Submit feedback

MU Health Care is committed to achieving excellence as a provider of health care.

We invite you to join us in this effort by sending your comments, both positive and negative, regarding your recent health care experience as a patient, staff member or visitor at any of our service sites.

Contacts

Corporate Compliance
Monday through Friday, 8 a.m. to 5 p.m.
Main Office: 573-884-0632
Toll-Free: 887-201-3146
Fax: 573-884-8439

Integrity and Accountability Hotline
Available 24 hours a day, 7 days a week
866-447-9821

HIPAA and Privacy Issues:
573-882-5193

Policies

Topic Link
Clinical trials or research involving an IDE Download 
Code of conduct Download 
Coding compliance plan Download 
Compensation and business courtesies Download 
Compliance reporting and non-retaliation Download
Conflict of interest Download 
EMTALA (Emergency medical treatment and active labor act) Download 
Endorsement Download 
Accountability and Integrity Hotline Download 
Fundraising and gifts Download 
Gifts to Medicare and Medicaid beneficiaries Download
Government agency audits, interviews and searches Download 
Graduate medical education – supervision and progressive authority and responsibility of residents Download 
Information technology – security risk management program Download 
Record of care, treatment and services – provider content of the medical record Download 
Record of care, treatment and services – use of scribes in clinical documentation policy Download 
Reportable events Download 
Revenue cycle – research pricing Download
Revenue cycle – University of Missouri Hospitals (MUH) overpayment reporting Download 
Risk assessment and internal review process Download 
Screening for exclusion from federal health care programs Download