At University of Missouri Health Care, our goal is doing the right thing, every time.

Each day, we embrace our five core values of exemplary health care, respect, responsibility, discovery and excellence to fulfill our mission of providing excellent patient and family-centered care, education and research to improve the health, well-being and productivity of the people of Missouri and beyond.

Our commitment to excellence means being satisfied with no less than the highest goals and working together to achieve high standards across our organization. We are committed to fulfilling all professional and legal obligations by agreeing to abide by the rules, regulations and laws that govern us.

Organizational integrity is at the core of being a great health system, and our Integrity and Compliance Program (including our Code of Conduct, provides the infrastructure to reach our goals and ensures we are doing things right – and doing the right things.

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MU Health Care is committed to achieving excellence as a provider of health care.

We invite you to join us in this effort by sending your comments, both positive and negative, regarding your recent health care experience as a patient, staff member or visitor at any of our service sites.

Contacts

Corporate Compliance
Monday through Friday, 8 a.m. to 5 p.m.
Main Office: 573-884-0632
Toll-Free: 887-201-3146
Fax: 573-884-8439

Ethics and Compliance Hotline
Available 24 hours a day, 7 days a week
866-447-9821

HIPAA and Privacy Issues:
Tina Adams-Salter

Policies

Clinical trials or research involving an IDE

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Code of conduct

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Coding compliance plan

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Compensation and business courtesies

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Compliance reporting and non-retaliation

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Conflict of interest

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EMTALA (Emergency medical treatment and active labor act)

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Endorsement

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Ethics and compliance reporting hotline

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Fundraising and gifts

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Gifts to Medicare and Medicaid beneficiaries

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Government agency audits, interviews and searches

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Graduate medical education – supervision and progressive authority and responsibility of residents

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Information technology – security risk management program

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Integrity and compliance program

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Record of care, treatment and services – provider content of the medical record

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Record of care, treatment and services – use of scribes in clinical documentation policy

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Reportable events

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Revenue cycle – research pricing

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Revenue cycle – University of Missouri Hospitals (MUH) overpayment reporting

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Risk assessment and internal review process

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Screening for exclusion from federal health care programs

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