Our Commitment to Your Safety

At MU Health Care, safety is our top priority. As the region's leader in treating infectious diseases, we have used our expertise to design a safe and convenient experience in our facilities.

Screening measures

  • Our staff screens patients over the phone for symptoms such as cough, fever and shortness of breath prior to scheduled appointments.
  • Any employee who has symptoms of a respiratory illness or a high temperature should stay home until recovered.


As of April 13, 2023, MU Health Care has transitioned from universal masking to optional masking with standard precautions.

Masking is no longer required, unless you:

  • Are experiencing respiratory symptoms, including cough, runny nose or sneezing.
  • Tested positive for COVID-19 or had an exposure in the previous 10 days.
  • Are visiting a patient with COVID-19 or other contagious respiratory viruses.

Patients can also request for MU Health Care clinicians to wear a mask during their visit.

Waiting room changes

  • We have rearranged waiting rooms and clinic spaces to better allow for physical distancing.
  • We have an extensive disinfection process for all patient care equipment and furniture.

Limiting visitors

We're here for you

We have made these changes to ensure you are comfortable and safe receiving care in our facilities.

Delaying care may lead to additional health complications in the future, so it’s important you continue to seek care, especially if you have a pre-existing or chronic condition. With the changes to our facilities, and our expanded telehealth options, we are prepared to meet your health care needs today and into the future.

If you have questions, call your doctor. Together, you can make a care plan and discuss the appointment option, whether through telehealth or in-person, that works best for you.

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