Primary Care Patient and Family Advisory Council

The Primary Care Patient and Family Advisory Council partners patients and families with members of the health care team to provide guidance on how to improve the quality care at University of Missouri Health Care.


What is Primary Care?

Primary care is comprised of doctors and staff who care for people from the time they are born to end-of-life. Rather than limiting their expertise to a specific part of the body or type of health problem, primary care doctors are comprehensive and treat the whole person and focus on preventing illness. At MU Health Care, this is comprised of physicians in family medicine, general internal medicine and pediatrics.

Patients with primary care physicians experience:

  • Better management of chronic diseases
  • Lower overall care costs
  • A higher level of satisfaction with their care.

What is a Patient-Centered Medical Home?

It’s not a place … it’s a partnership with your primary care provider.

A primary care medical home:

  • Puts patients at the center of their care.
  • Allows patients and their health care team to work together to develop a personal health plan.
  • Is focused on getting to know its patients and earn their trust.
  • Helps patients understand and manage their illness and health.
  • Coordinates specialty care when needed and shares an electronic medical record to facility communication between patient, physician and specialist.
  • Strives to provide care that medical science has shown to be the most effective and the highest quality.

Above all, the medical home is not a final destination instead, it is a model for achieving primary care excellence so that care is received in the right place, at the right time, and in the manner that best suits a patient’s needs.

Who can be on the council?

Council members can be patients and their family members who are currently receiving care at an MU Health Care primary care clinic. This includes family medicine, internal medicine and pediatric clinics.

Council members must:

  • Be 18 years and older.
  • Be able and interested in attending a minimum of one meeting a month.
  • Feel comfortable sharing insights and experiences in a productive way.
  • Respect diversity and differing opinions.

If you're interested in joining the council for the next term, please email The Primary Care Patient and Family Advisory Council